Privacy Policy

Introduction & Scope:

Career Research Centre Ltd (“we”, “us”, “our”) collects and processes personal data from people who access our website or enrol in any of our services—including English language courses, healthcare training, ACCA CBE exams, Pearson VUE/Meazure Learning testing, and career advice services.

Personal Data We Collect:

We may collect:

Contact information: name, email, postal address, phone numbers.

Course‑related information: educational qualifications, exam registrations, learning preferences.

Technical and usage data: IP address, browser type, pages viewed, cookies and analytics data.

Sensitive (special category) data, if voluntarily provided or required by law—for example, health or disability information to arrange exam accommodations.

How We Collect Data:

Directly, when you submit forms on the website (e.g. course applications, test bookings, enquiries).

Automatically, via cookies and analytics tools to enhance user experience and monitor site performance.

Purposes & Legal Basis for Processing:

We process personal data for purposes including:

Delivering requested services (legal basis: contract)

Responding to enquiries and providing customer support (legitimate interest)

Complying with legal obligations (e.g. examination regulations, health & safety, audit)

Marketing updates or newsletters (only if you have given consent) (consent basis)
All processing is lawful, fair, transparent, and limited to necessary purposes.

Sharing Your Information:

We may share personal data with:

Service partners: e.g. Pearson VUE, Meazure Learning, accreditation bodies—strictly for exam delivery and administration.

Technical/analytics providers: to operate our website or CRM systems.

Legal authorities or regulators, if required by law.
We only share data for service-related purposes or legal compliance, and never for unrelated third‑party marketing without your explicit consent.

Data Retention:

Course and exam records will be retained for the duration permitted by regulator or accreditation guidelines (typically 7 years).

Enquiry/contact records, analytics and consents will be retained for up to 2 years unless extended by further interaction or legal necessity.
You may request earlier deletion where not legally prohibited.

Your Rights:

Under UK GDPR, you have the right to:

Request access to your personal data.

Correct inaccurate information.

Request erasure (“right to be forgotten”) where lawful.

Restrict or object to processing.

Request portable copies of your data.

Withdraw consent at any time (for marketing or optional processing).

To exercise any rights, email: info@careerresearchcentre.com, clearly stating your name, email, and request.

Data Security:

We employ industry-standard measures to safeguard your data (e.g. encrypted storage, access controls, secure hosting). Staff access is restricted to those with a legitimate need, and we conduct training and audits to maintain compliance.

Cookies & Electronic Communications (PECR):

We use cookies and tracking tools to monitor website usage.

If we send marketing emails or SMS messages, we only do so with your consent and include an easy opt-out mechanism.

This complies with the UK’s Privacy and Electronic Communications Regulations (PECR)

Updates & Policy Changes:

This policy may be revised periodically to reflect changes in our practices or legal obligations. The date of last update will be shown at the top of this page.

Please review it regularly.

Contact Details & Complaints:

Controller: Career Research Centre Ltd, Ground Floor, Taylor Place, 1 Fondant Court, Payne Road, Bow, London, E3 2SP.

General inquiries: info@careerresearchcentre.com

If you’re unhappy with our handling of your data, you may lodge a complaint with the UK Information Commissioner’s Office (ICO).